Hooman Nissan Grand Opening. Schaier’s Nissan Of Long Beach Chapter Ends. Dec 17, 2010

Los Angeles, CA – Hooman Automotive set for grand opening of Hooman Nissan, 1800 E. Spring St. Signal Hill, CA. The location was once a Schaier’s Nissan Of Long Beach. Hooman Nissan grand opening is set for Friday December 17, 2010.

Hooman Automotive, greater Los Angeles area auto group has recently acquired the Schaier’s Nissan facility and franchise. The state of the art facility of Homan Nissan was designed and built by noted dealerships and commercial builder Monarch Construction of New Port Beach during the Schaier’s Nissan era. Schaier’s Nissan Of Long Beach was once a thriving family dealership. Due to the hard hit financial climate, on May 11th 2010 Terry Schaier and his family had no choice but to close their family beloved business after seven years of operations.

“We are delighted to have such a great facility. We look forward to bringing this dealership back to it’s glory days. Our customers will enjoy the highest level of dealership accommodations along with our long honored customer service. We aim to be the #1 Nissan dealer in California” said Hooman Michael Nissani, President of the Hooman Automotive Group. “In addition we are looking to hiring back as many of the Schaier’s employee as we can. For those interested in joining our fast growing team, please visit www.HoomanAutomotive.com for an online application.”

Hooman Nissan (www.HoomanNissan.com) offers new Nissan Cars, Trucks, SUV, Vans, Electric, and Hybrid vehicles. In addition Hooman Nissan has over 300 premium used and factory certified vehicles, parts, service, car rentals, primary and secondary financing. Hooman Nissan like all Hooman Automotive dealers will offer Hooman’s renown VIP Customer Privilege. VIP Customer Privilege program allows customers of New or Certified vehicles luxury-style dealer experience. Please see website for complete details.

 

Hooman Automotive Group (www.HoomanAutomotive.com) is a leading Los Angeles Dealership Group since 2002. Hooman Automotive is the automotive retail arm of Hooman Nissani Enterprises. Hooman Automotive operates auto dealers: Hooman Toyota (www.HoomanToyota.com) and Hooman Nissan (www.HoomanNissan.com). Hooman dealers offer new, used, and factory certified Cars, Trucks, SUV’s, Vans, Electric, Hybrid vehicles, parts, service, car rentals, leasing, primary, secondary financing, and their renowned VIP Customer Privilege program. This no charge VIP customer retention program allows customers of new or certified vehicles luxury-style dealer experience. Hooman Automotive Group relies heavily on technology to acquire customers and delivery sales and service fulfillments.

Over the years, Hooman Automotive group has won numerous awards including Mark of Excellence and Standards of Excellence awards from car manufacturers. This is mainly contributed to their superior customer service focus to gain and retain customers. A key aspect of their Customer Delight program allows for customer direct-immediate contact to the Customer Resolution Managers. The Resolution Managers have added power to take immediate action and resolve issues faster. Hooman dealerships are among the top 5% of Customer Satisfaction Index (CSI) and fastest growing auto dealer operations in America. Hooman Automotive group is an Accredited Better Business Bureau member.

Hooman Nissani Enterprises has operations and holdings in auto dealerships, commercial real estates, service stations, repair facilities, and other businesses. The Hooman organizations enrich the communities it operates in with high earning careers and community developments

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Hooman Toyota of Long Beach Complaints Resolved! Customer Delight Program Enhanced

Hooman Toyota of Long Beach Complaints Resolved! Customer Delight Program Enhanced

Hooman Toyota customer satisfactions program taken to higher levels, part of the Hooman Automotive Group overall customer delight plan. Guests and customers of Hooman Toyota of Long Beach and any Hooman dealers have directly contact to Customer Resolution Managers. Resolution Managers now have power to take action and resolve issues faster than ever before.

Hooman Automotive Group, greater Los Angeles dealer group has won numerous awards including Mark of Excellence and Standards of Excellence awards from car manufacturers. Hooman Toyota is one of the top Customer Satisfaction Index (CSI) and fastest growing dealerships in America.

Hooman Toyota in Long Beach is an Accredited Better Business Bureau member since 2008 with a B+ Rating. According to BBB, it is a “Very high rating. A company with this rating would not have a significant number of complaints or other considerations that could pose a problem to consumers”. Also as an accredited BBB company, Hooman Toyota of Long Beach “has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.”  Click link for more details: http://www.docstoc.com/docs/67855345/Hooman-Toyota-of-Long-Beach-BBB-Accredited-B–High-Rating-ID-100063703

The Hooman Automotive organization has turned poorly performing dealerships around. “Our success contributes to our loyal customers. We believe in offering superior customer service at great value for our clients. Our automotive businesses have seen many clients repeatedly come back to us for vehicle purchases and services, even second generation customers. We exist and prosper because our customers have supported us over the 9 years we’re in business.” said Hooman Michael Nissani, President of the Hooman Automotive Group. “We may have had a bad apple or two worked for us and that have since resolved. It is the nature of a car purchase to disagree, so we try hard for everyone to be happy.”

The Hooman Automotive Group Customer Delight program is really an enhancement of the already exist Customer Satisfaction policy. The goal of the enhance plan is to take any customer complaint serious and work to resolve them quickly. The Customers Resolution Managers (CRM) have added power to take quick actions immediately.

The Hooman Automotive Enhanced Customer Delight Program includes the followings:

1.     Customer direct contact to Customer Resolution Managers

2.     Immediate respond to any issue

3.     Stricter hiring process

4.     Employee suspension or termination for misconducts

5.     If the issue is not resolved, open to using a 3rd party mediations

Hooman Toyota (www.HoomanToyota.com) offers new Toyota and Scion Cars, Trucks, SUV’s, Vans, and Hybrid vehicles. In addition, Hooman Toyota has over 300 premium used and factory certified vehicles, parts, service, car rentals, primary and secondary financing. Hooman Toyota like all Hooman Automotive dealers will offer Hooman’s renowned VIP Customer Privilege. VIP Customer Privilege program allows customers of New or Certified vehicles luxury-style dealer experience. Please see our website for complete details.

 

Hooman Automotive Group is the automotive retail arm of Hooman Nissani Enterprises. Hooman Automotive has been a Greater Los Angeles dealer since 2002, currently operates Hooman Toyota (www.hoomantoyota.com) and Hooman Nissan (www.HoomanNissan.com) in southwest of Los Angeles. Over the years, Hooman Automotive have earned numerous awards from Manufacturers, Dealer Associations and of Excellences. Hooman Nissani Enterprises has operations and holdings in commercial real estates, service stations, repair facilities, and other businesses. The Hooman organizations enrich the communities it operates in with high earning careers and community developments.

 

Contact:

Laura Gonzalez

Customer Resolution Manager, Hooman Toyota

laura@hoomanautomotive.com

4401 East Pacific Coast Hwy

Long Beach, CA 90804

(800) 905-1570

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About Hooman Automotive Group

Hooman Automotive Group (www.HoomanAutomotive.com) is a leading Los Angeles Dealership Group since 2002. Hooman Automotive is the automotive retail arm of Hooman Nissani Enterprises. Hooman Automotive operates auto dealers: Hooman Toyota (www.HoomanToyota.com) and Hooman Nissan (www.HoomanNissan.com). Hooman dealers offer new, used, and factory certified Cars, Trucks, SUV’s, Vans, Electric, Hybrid vehicles, parts, service, car rentals, leasing, primary, secondary financing, and their renowned VIP Customer Privilege program. This no charge VIP customer retention program allows customers of new or certified vehicles luxury-style dealer experience. Hooman Automotive Group relies heavily on technology to acquire customers and delivery sales and service fulfillments.

Over the years, Hooman Automotive group has won numerous awards including Mark of Excellence and Standards of Excellence awards from car manufacturers. This is mainly contributed to their superior customer service focus to gain and retain customers. A key aspect of their Customer Delight program allows for customer direct-immediate contact to the Customer Resolution Managers. The Resolution Managers have added power to take immediate action and resolve issues faster. Hooman dealerships are among the top 5% of Customer Satisfaction Index (CSI) and fastest growing auto dealer operations in America. Hooman Automotive group is an Accredited Better Business Bureau member.

Hooman Nissani Enterprises has operations and holdings in auto dealerships, commercial real estates, service stations, repair facilities, and other businesses. The Hooman organizations enrich the communities it operates in with high earning careers and community developments

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